Odysseys Surf School offers a free transfer service to all customers who book a lesson. In this article we will explain a bit more about our transfer service and we will answer some of the most frequently asked questions about this subject.
With our transport service we will pick you up from your hotel lobby before the lesson and we will bring you to our office, where you will have your surfing lesson. After the lesson we will bring you back to your hotel lobby. Sounds pretty easy right? Well it is, but there are some things you need to be aware of.
First off, we only offer the transfer service in the following areas: Kuta, Legian, Seminyak, Sanur, Nusa Dua and Jimbaran. Also, our transfer service will only pick you up at your lobby of your hotel or villa. This means we will not pick you up at public areas or private properties.
When you book a lesson, we will provide you with a “pick up time”. This is the time our driver will pick you up from your hotel lobby. It is very important that you are ready and waiting at the lobby of your hotel at the appointed time. This is because there is the possibility that the transportation is shared with other customers. Therefore, we will not wait any longer than 5 minutes at the lobby of your hotel. If you don’t show up at the appointed time, you need to take your own transport to Odysseys Surf School. We are not responsible for lesson cancellations if the transport is missed.
Furthermore, the appointed pick up time must occasionally be adjusted due to the traffic jams, road diversions or Balinese ceremonies. We understand this could be inconvenient, but we will try our best to keep you posted about your pick up time if any situations pop up!
And last but not least, we do not provide hotel transfers for last minute bookings. This means we will not be able to provide a pick up if you book within less than 24 hours of the surfing lesson.
Below we have summed up some of the most frequently asked questions about our transfer service:
- Do I need to pay for the transport service?
No, you do not need to pay any additional costs for the transfer service for these areas: Kuta, Legian, Seminyak, Sanur, Nusa Dua and Jimbaran. This means the transport service is free .
- At what time will the driver pick me up?
When you book your lesson we will provide you with a pick up time. The pick up time depends on the starting time of your lesson and on the location of your hotel. We will inform you if the pick up time changes due to unforeseen circumstances.
- Can my friends/family use the transport, even though they are not taking a lesson at Odysseys Surf School?
You need to inform our staff that you want to bring additional people during the transport. If there is enough room in the car, your friends or family can join you and use our transport service for free.
- I don’t stay at a hotel, but in a private property. Will you still be able to pick me up?
Unfortunately, we cannot. We only provide the transfer service to hotels and villas. We will not pick you up at private properties or public areas, we will only pick you up from the lobby at your hotel or villa.
We hope informed you enough about our free transport service. If you still have any questions about our transport service, feel free to write or ask something in the comments!
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